company is faced with a considerable number of problems not limited to suppliers not willing supply the company with products and services at prices agreed upon owing to verbal agreements initially. It has also been observed that several similar companies are running in the same industry, and these are now being supplied by the very suppliers which the business was sourcing from as there were no contracts signed. Apparently, this was the only group of suppliers the business had identified and procured from suppliers not willing supply the company with products and services at prices agreed upon owing to verbal agreements initially and this situation is negatively affecting the business' functionality and profitability, you as the procurement manager are now requested to provide possible triggers /issues that lead to this problem and possible solutions