Company $x$ has a multinational team. Though they have worked virtually until now, they had their first face$-$to$-$face meeting this week. Things got awkward. Some employees hugged. Some bowed. Others tried to shake hands. Clearly, people weren't entirely sure how to engage!

Lisa Magloff, in her Cross$-$Cultural Business Etiquette" article, highlighted five areas where miscommunication can occur due to cultural differences. Which of the five categories does this scenario best illustrate?

Clothing

Greeting

Conversation

Forms of address