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COMPETITIVENESS There are threemain Banks in theregion N. Evaluate the competitivenessofbanking servicesfrom the perspective of the consumer, who wants to make an informed decision about

COMPETITIVENESS

There are threemain Banks in theregion N. Evaluate the competitivenessofbanking servicesfrom the perspective of the consumer, who wants to make an informed decision about taking a consumercredit (he needs 50 thousand. UAH, he plans to returnthem during 3 - 5 years). To evaluate the the competitiveness of banking services use the parametric method, and the following input data:

Parameters / Indicators Bank 1 Bank 2 Bank 3
1 2 3 4 5
1 Percent rate,% 17 18 20
2 Crediting terms, years up to 5 up to 7 up to 6
3 Min amount of credit, UAH 10 000 50 000 90 000
4 Max amount of credit, UAH 50 000 150 000 700 000
5 Reliability of banking reputation, in points using a 5-point scale 4,2 4,7 4,5
6 The speed and efficiency of services in banks, in points using a 5-point scale 4,5 4,5 5

  1. Will the decision the consumerchange, if each of the bankshad the same excellent reputation in the market of banking services?
  2. Will it change consumer's decision if he need to getacredit in the amount of 100 thousand. UAH?

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