• Complete a part of the Plan step of the cycle.
  • Describe the environment, the organization, and the department or program within the organization that is the basis for your project. Describe the selected healthcare setting, specifically its service, staff, equipment, and patients. Identify and describe the scope and nature of the problem.
  • Assess the environment using strengths, weaknesses, opportunities, and threats (SWOT) analysis. Interview some stakeholders, such as managers, staff, or customers. Use the interview information to conduct the SWOT analysis. You may also summarize or quote any important or interesting information gathered during the interview.
  • Select one of the weaknesses determined by the SWOT analysis to create a plan for improvement.