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Complete a service blueprint for each of the following post office transactions. Use the service actions listed in the tables below each name of a
Complete a service blueprint for each of the following post office transactions. Use the service actions listed in the tables below each name of a transaction.
a Buy stamps from a machine.
I Dispense stamps and change. III Replenish stamps periodically.
II Receive and record cash amount. IV Verify cost does not exceed recorded cash amount.
tableCustomer actions,tableArrive and wait inline if necessary.Insert cash.,Make a selection.,tableReceive stampsand any change.Count change.,Leave.line of informationContact personsline of visibility,,,,,Backstage contactsline of internal interactionSupporttablePeriodically performroutine maintenance.
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