Complete and calculate your 'styles of handling interpersonal conflict' assessment by using the attached the Excel spreadsheet. You can answer the questions by considering your boss, subordinates, or peers. Interpret and discuss your results.

2) Think about a conflict between you and your boss/subordinates/peers. Explain the conflict and describe which style(s) you and the other party used to resolve the conflict. Based on the relationship and the relative importance of the issue for the parties, do you think the parties have adopted the most effective conflict styles? What could the parties have done differently to resolve the conflict in a more win-win manner?

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