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Complete the Planning Matrix for the product described in the matrix below. Provide numerical values (go to 2 decimal places) for each of the
Complete the Planning Matrix for the product described in the matrix below. Provide numerical values (go to 2 decimal places) for each of the empty spaces (highlighted in yellow) related to Improvement Factors, Overall Weighting, and Percentage of Total Weight. Include formulas and steps to back up your results. Customer Needs Interrelationships Planning Matrix Easy to Read Screen Expandable Memory Options Quick Recharge Durable Water Resistant Multi-Colors Available Affordable Importance 5 Data Not Necessary for 3 3 this test problem. 4 4 4 3 55 4 2 st 4 st 4 4 444 CS Rating 4 4 3 334 4 5 4 st CS Rating Competitor A 5 5553 4 4 4 55555 3 5 55 1.10 1.00 1.00 1.00 1.00 1.10 1.00 1.00 CS Rating Competitor B Planned CS Rating Improvement Factor (1 to 5 Scale) Sales Point Overall Weighting Percentage of Total Weight
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Step: 1
Improvement Factor can be calculated as Planned CS Rating Existing CS Rating021 Substituting the val...Get Instant Access to Expert-Tailored Solutions
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Step: 2
Step: 3
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