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Complete the table below about the organisational chain of command for managing customer feedback. Outline the chain of command for the listed customer feedback situations
Complete the table below about the organisational chain of command for managing customer feedback. Outline the chain of command for the listed customer feedback situations during the following situations: Responding to customer feedback or crisis Managing customer feedback or crisis Customer Feedback Situation Organisational Chain of Command for Responding Organisational Chain of Command for Managing a. Compliments b. Complaints and criticism c. Crises
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