Completetheworksheetwith your review and rationale of the elements listed below to decide where Southwest Airlines' HR practices fall.

• Employees as expenses vs. employees as assets
• Compensation below market, above market, or competitive
• Spontaneous training and development or planned training and development
• Specific job descriptions or general job descriptions
• External or internal recruitment, or both
• Limited socialization of new employees or extensive socialization
• Collective bargaining or individual bargaining

For each of these 7 HR design decisions, check the box for the choice that most matches where you think Southwest Human Resources falls. While the organization likely does not fall cleanly into one or the other extreme, pick the one that it more clearly resembles. Then, in the right-hand column, evaluate how well that choice works.

Items to consider, but not limited to, in your analysis include:

• The impact on company performance of the approach
• Effectiveness of the approach
• The impact on employee morale and engagement of the approach
• Alignment with the strategy of the approach

Design Decisions

Choices	Analysis of how well each choice works
View of employees
Employees as expenses	Employees as assets
Compensation
Below market	Competitive	Above market
Training and Development
Spontaneous	Planned
Job Descriptions
Specific	General
Recruitment
External	Mixed	Internal
Onboarding - Socialization of new employees
Limited	Extensive
Bargaining
Collective	Individual