Comprehensive Insurance Company has two product lines: health insurance and auto insurance. The two product lines are served by three operating departments, which are necessary for providing the two types of products: claims processing, administration, and sales. These three operating departments are supported by two departments: information technology and operations. The support provided by information technology and operations to the other departments is shown below.

$\backslash$table$[[,$Support Departments,Operating Departments$],[,$Information,,Claims,,$],[$Information technology,Technology,Operations,Processing,Administration,Sales$],[$Operations$,-,20\%,20\%,40\%,20\%$