Compute the Return on Equity (show work to get full points)

3. Compute the Earnings per Share (show work to get full points)

Consolidated Statements of 12 Months Ended Operations - USD ($) $ in Millions Dec. 31, 2020 Dec. 31, 2019 Dec. 31, 2018 Operating Revenue: Operating revenue $ 17,095 $ 47,007 S 44,438 Operating Expense: Salaries and related costs 8,754 11,225 10,743 Aircraft fuel and related taxes 3,176 8,519 9,020 Regional carriers expense, excluding fuel 2,479 3,584 3,438 Depreciation and amortization 2,312 2,581 2,329 Ancillary businesses and refinery 1,785 1,245 1,695 Contracted services 1,778 2,641 2,175 Landing fees and other rents 1,518 1,762 1,662 Aircraft maintenance materials and 822 1,751 outside repairs 1,575 Passenger commissions and other selling 582 1,993 1,941 expenses Passenger service 523 1,251 1,178 Aircraft rent 399 423 394 Restructuring charges 8,219 0 0 Government grant recognition (3,946) 0 0 Profit sharing 0 1,643 1,301 Other 1,163 1,771 1,723 Total operating expense 29,564 40,389 39,174 Operating (Loss)Income (12,469) 6,618 5,264 Non-Operating Expense: Interest expense, net (929) (301) (311) Impairments and equity method losses (2,432) (62) (60) Gain/(loss) on investments, net (105) 119 38 Miscellaneous, net 348 (176) 220 Total non-operating expense, net (3,118) (420) (113) (LossIncome Before Income Taxes (15,587) 6,198 5,151 Income Tax Benefit/(Provision) 3,202 (1,431) (1,216) Net (Loss Vincome S (12,385). $ 4,767 $ 3,935 Basic (Loss) Earnings Per Share (usd S (19.49) $ 7.32 $ 5.69 per share) Diluted (Loss) Earnings Per Share (usd (19.49) per share) 7.30 5.67 Cash Dividends Declared Per Share (usd $ 0.40 $ 1.51 $ 1.31 per share) Passenger Operating Revenue: Operating revenue $ 12,883 $ 42,277 $ 39,755 Cargo Operating Revenue: Operating revenue 608 753 Other Operating Revenue: Operating revenue $ 3,604 $ 3,977 $ 3,818 865 - Consolidated Statements of Stockholders' Equity - USD ($) Total Change in accounting principle and other Common Stock Additional Paid-in Capital Retained Earnings / (Deficit) Change in accounting principle and other Accumulated Other Comprehensive Loss Change in accounting principle and other Treasury Stock Retained Earnings / (Deficit) Accumulated Other Comprehensive Loss shares in Millions, $ in Millions Beginning balance at Dec 31, 2017 $ 12,530 S (260) 5 SO $ 12,053 $ 8,256 S (154) S (7,621) S (106) S (158) Beginning balance (shares) at Dec. 31, 2017 715 7 Consolidated Statements of Stockholders' Equity Net (loss Vincome 3,935 3,935 Dividends declared (909) (909) Other comprehensive loss (98) (98) ) Common stock issued for employee WISS 51 91 equity awards and other $ (40) Common stock issued for employee 1 equity awards and other (shares) 1 [1] Stock options exercised 13 13 Stock options exercised (shares) 1 . Stock purchased and retired (1,575) (486) (1,089) Stock purchased and retired (shares) ( (29) Ending balance at Dec 31, 2018 Balance 13,687 SO 11,671 10,039 (7,825) S (198) Ending balance (shares) at Dec 31, 2018 688 8 Consolidated Statements of Stockholders' Equity Net (loss Vincome 4,767 4,767 Dividends declared (981) (981) Other comprehensive loss (164) (164) Common stock issued for employee 76 114 equity awards and other S (38) Common stock issued for employee 2 equity awards and other (shares) 1 [1] Stock purchased and retired (2,027) (656) (1,371) Stock purchased and retired (shares) (38) Ending balance at Dec. 31, 2019 15,358 SO 11,129 12,454 (7,989) S (236) Ending balance (shares) at Dec 31, 2019 652 9 Consolidated Statements of Stockholders' Equity Net (loss Wincome (12,385) (12,385) Dividende declared Dividends declared (257) (257) Other comprehensive loss (1,049) (1,049) Common stock issued for employee 97 120 equity awards and other $ (23) Common stock issued for employee 1 equity awards and other (shares) 011 Stock purchased and retired (344) (104) ) (240) Stock purchased and retired (shares) (6) Government support warrant issuance 114 114 Ending balance at Dec 31, 2020 S 1,534 SO $ 11,259 S (428) S (9,038) S (259) Ending balance (shares) at Dec 31, 2020 647 9 [1] Treasury shares were withheld for payment of taxes, at a weighted average price per share of $52.17, 550.20 and $54.90 in 2020, 2019 and 2018, respectively. Consolidated Statements of 12 Months Ended Operations - USD ($) $ in Millions Dec. 31, 2020 Dec. 31, 2019 Dec. 31, 2018 Operating Revenue: Operating revenue $ 17,095 $ 47,007 $ 44,438 Operating Expense: Salaries and related costs 8,754 11,225 10,743 Aircraft fuel and related taxes 3,176 8,519 9,020 Regional carriers expense, excluding fuel 2,479 3,584 3,438 Depreciation and amortization 2,312 2,581 2,329 Ancillary businesses and refinery 1,785 1,245 1,695 Contracted services 1,778 2,641 2,175 Landing fees and other rents 1,518 1,762 1,662 Aircraft maintenance materials and 822 1,751 1,575 outside repairs Passenger commissions and other selling 582 1,993 1,941 expenses Passenger service 523 1,251 1,178 Aircraft rent 399 423 394 Restructuring charges 8,219 0 0 Government grant recognition (3,946) 0 0 Profit sharing 0 1.643 1,301 Other 1,163 1,771 1,723 Total operating expense 29,564 40,389 39,174 Operating (Loss)Income (12,469) 6,618 5,264 Non-Operating Expense: Interest expense, net (929) (301) (311) Impairments and equity method losses (2,432) (62) (60) Gain/(loss) on investments, net (105) 119 38 Miscellaneous, net 348 (176) 220 Total non-operating expense, net (3,118) (420) (113) (Loss)'income Before Income Taxes (15,587) 6,198 5,151 Income Tax Benefit/(Provision) 3,202 (1,431) (1,216) Net (Lossy Income S (12,385) $ 4,767 $ 3,935 Basic (Loss) Earnings Per Share (usd S (19.49) $7.32 $ 5.69 per share) Diluted (Loss) Earnings Per Share (usd (19.49) 7.30 5.67 per share) Cash Dividends Declared Per Share (usd $ 0.40 $ 1.51 $ 1.31 per share) Passenger Operating Revenue: Operating revenue $ 12,883 $ 42,277 $ 39,755 Cargo Operating Revenue: Operating revenue 608 753 865 Other Operating Revenue: Operating revenue $ 3,604 $ 3,977 $ 3,818