• Conduct a role play of the meeting with 2 members from your class. Each member will select one of the following roles making sure that all 3 roles are selected:
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  • Marketing Manager. Responsible for designing and executing a marketing plan, managing the sales team and increasing the number of tenants.
  • Financial Manager. Responsible for managing and controlling spending and putting in place strategies to ensure the long-term financial viability of the business.
  • Operations Manager. Responsible for maintenance of buildings and infrastructure, customer service and solving complaints from tenants.

• In preparation for the meeting, review your answers to Part A with regard to your position, other possible positions and potential solutions.

  Also review the Observer Checklist in Appendix A. You will be assessed in your ability to demonstrate ALL the items in this checklist.

  The meeting should take approximately 30 minutes (15 minutes for presentations and 15 minutes for discussions) and you must meet all the requirements set out in question 9. You will also be required to take minutes for the meeting using the template in question 10.

  Note: Face to face

  This role play will be conducted as a class activity, so students need to be present in class. If you are not able to be in class for the role play, you will need to make alternative arrangements with your trainer.

  Online

  You will need to do this role play at home either with 2 members from your class or, if this is not possible, with family and friends. You will need to brief family and friends on the context of the role play. Record the video and submit with your written assessment. The instructions on Recording and submitting a video role play are located in additional information on Canvas.

  • During the meeting role play making sure to complete the following:
  • As a group, agree on one agenda to use for the meeting.
  • Each participant to present their proposed solutions at the beginning of the meeting.  Allow 5 minutes per participant and use the PowerPoint slides prepared in question 4.
  • Prepare and ask one question of each meeting participant during their presentation.
  • Agree on 3 actions to be taken.