Conflict is a fact of life. However, in some cases conflicts can strengthen business practices and increase employee satisfaction. Nevertheless, sometimes conflicts can ruin businesses, destroy brand images and cause heavy financial litigation practices. What are some other ways in which firms of varying sizes can deal with conflicts making use of Alternative dispute resolution (ADR) methods? Pls make sure to incorporate one Canadian, and one international example. As well, pls make use of one quote from either a secondary or primary source.