Conflict is a natural part of business and will always be present in the workplace. Conflict can be healthy and foster creativity, or it can be negative and destructive, fracturing relationships and causing tension and anxiety. No one is immune to conflict; it exists within teams and between teams and happens at every level in an organization. People handle conflict in different ways. The personal styles of dealing with conflict are distinguished based on how assertive the individual may be or how much he or she values cooperation. There are five conflict management strategiesaccommodation, compromise, competing, collaboration, and avoidance. Each of these approaches may be used at times depending on the situation. Managers may serve as mediators in conflict resolution. When done effectively, mediation can resolve issues, thereby improving working relationships. Read how each person views conflict resolution. Then select the appropriate conflict management strategy for each person. 1. Andre is known to be very cooperative. (Click to select) 2. As the manager, Joseph needs to make the decision very quickly because of the nature of the emergency. (Click to select) 3. Jill recognizes that everyone's opinion matters. (Click to select) 4. It is important to Stanley that the solution