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Congratulations! You were recently promoted from Assistant Administrator to Licensed Nursing Home Administrator. With the promotion comes a new opportunity to be the administrator of

Congratulations! You were recently promoted from Assistant Administrator to Licensed Nursing Home Administrator. With the promotion comes a new opportunity to be the administrator of a one-hundred-bed skilled nursing facility in a rural area of central Pennsylvania. Unfortunately, the facility is not without its challenges. Last month twenty-nine employees, all CNAs, resigned with several CNAs simply not showing up for their scheduled shift. The constant turnover has affected staff morale to where it is now at an all-time low. Your facility is budgeted for forty-five CNA positions, however, the facility averages forty CNAs on staff. You are concerned that the low morale and additional workload will result in burnout and subsequent additional turnover. You spring into action, consulting your HR specialists and management team to design a program to retain CNAs in your LTC facility

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