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Consider a company or chain that competes on price (big-box store), to a company or chain that competes on brand loyalty, service, and quality of

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Consider a company or chain that competes on price (big-box store), to a company or chain that competes on brand loyalty, service, and quality of product (specialty store). Compare their Balanced Scorecard objectives, and corresponding measures each might take across the four Balanced Scorecard perspectives

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