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Consider a dental office that has six employees, a receptionist, a dentist, and four hygienists. The transformation process for standard teeth cleaning at the office
Consider a dental office that has six employees, a receptionist, a dentist, and four hygienists. The transformation process for standard teeth cleaning at the office is as follows in order, due to procedures the dentist only has 5 hours available per day while the other employees have 8 hours per day. ( 20 points, 4 for each answer) A) What is the capacity of this process? B) What is the bottleneck of this process? C) What is the minimal throughput time for one customer (flow time)? D) What is the flow rate (throughput rate)? E) What is the average throughput time (flow time) if the total number of patients both being helped as well as waiting for their turn to be helped is 6 ? (Hint: You can use Little's Law, F=I T)
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