Consider a situation of a telephone systems currently applied in software house for forwarding calls on an office-based telephone system, from the perspective of a first time user. Users: New manager, developer, designer, testers and visitors. For this evaluation assume that the user is a new designer having a first day at the office. i. CS3272 - Human Computer Interaction Page 2 of 4 iii. ii. Task: Cancel current forwarding and forward calls instead to a colleague with the extension 456. Interface: Standard-size, touch-tone phone on desk. Overlaytemplate includes the following information: FWD *2 CNCL #2 SEND ALL iv. Correct Action Sequence: The seven correct actions for accomplishing this task are: 2. Pick up the receiver. Phone: dial tone b. Press #2. {command to cancel forwarding} Phone: bip bip bip c. Hang up the receiver. d. Pick up the receiver. Phone: dial tone e. Press 2. {command to forward calls} Phone: dial tone f. Press 1234. Phone: bip bip bip g. Hang up the receiver. Perform a cognitive walkthrough using the above given information and identify the problems that can affect the performance of a system for a novice user. Consider a situation of a telephone systems currently applied in software house for forwarding calls on an office-based telephone system, from the perspective of a first time user. Users: New manager, developer, designer, testers and visitors. For this evaluation assume that the user is a new designer having a first day at the office. i. CS3272 - Human Computer Interaction Page 2 of 4 iii. ii. Task: Cancel current forwarding and forward calls instead to a colleague with the extension 456. Interface: Standard-size, touch-tone phone on desk. Overlaytemplate includes the following information: FWD *2 CNCL #2 SEND ALL iv. Correct Action Sequence: The seven correct actions for accomplishing this task are: 2. Pick up the receiver. Phone: dial tone b. Press #2. {command to cancel forwarding} Phone: bip bip bip c. Hang up the receiver. d. Pick up the receiver. Phone: dial tone e. Press 2. {command to forward calls} Phone: dial tone f. Press 1234. Phone: bip bip bip g. Hang up the receiver. Perform a cognitive walkthrough using the above given information and identify the problems that can affect the performance of a system for a novice user