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Consider a two - server queueing system, where the customers arriving into the system join a single queue, wait for their turn, receive service from

Consider a two-server queueing system, where the customers arriving into the system
join a single queue, wait for their turn, receive service from either one of the two
servers and leave the system. The first server is faster than the second one. If an
arriving customer finds both servers available, then it uses the first server. Otherwise,
it simply uses whichever server is available.

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