Consider all problems below
QUESTION 35 An individual's disposition as other people see it is known as O personality O self-concept O ideal self psychographics O motivation QUESTION 36 A consumer's involves how one spends his/her time. motivation personality lifestyle self-concept personal goals QUESTION 37 Advertising meant to startle people to get their attention is while advertising that is not apparent to consumers is O selective advertising; selective retention selective retention; selective advertising subliminal advertising; shock advertising O shock advertising; subliminal advertising O overt advertising; subdued advertisingQuestion 6 1 pts Benny operates a gardening service to customers. The services provided include mowing, fertilising, weeding, pruning, garden design and a spring tidy up. The diagram below is used to describe part of the database model used by Just Benny. Refer to the diagram and indicate which of the following statements is TRUE A ' 0 Each service item is for only one customer only 0 An invoice detail is for many customers 0 An invoice can have many invoice details 0 Many customers are included in the one invoice detail The purpose of this exercise is to discuss the situation facing a manager and help her determine how many servers to use and what the characteristics of the system will be. Endeavor Communications, a long distance provider, is reevaluating its account management department for handling customer service questions and requests. During the 6:00 pm to 10:00pm time period, past data hat calls to the account management department occur at an average rate of one call every 6.5 minutes. A study of past service times indicate that the average time to process a caller's question/request is 4.3 minutes. Like other phone systems, when a call comes in and all the servers are busy, the caller hears a message telling them to hold until the next server is available Top management at Endeavor Communications understands that the staffing decision involves the analysis of trade-offs. Increasing the number of servers will reduce the waiting times and increase the probability of immediate service at a higher cost with more idle time for the servers. Management has decided that the GOAL of the account management department is to immediately answer and service at least 90% of the incoming calls during the busiest time period of 6:00 to 10:00pm. They have asked you to determine the staffing level that will help them meet this goal. Also, they'd like you to provide your own recommendations. 1. What are the arrival and service rates in Calls per MINUTE? Use the spreadsheet to calculate these: A. (calls per minute) = (calls per minute) = 2. Since you are not required to perform the calculations in the case of multiple servers, you are provided with these results in the table that follows. You DO need to determine the information for the case of one server and RHO for 2 and 3 servers, Please fill in the chart below based on the numbers you calculate using your EXCEL FILE which can be found under LabEx Files on the course webpage. USE THREE DECIMAL PLACES IN ALL PROBABILITIES Servers 2 3 % Time Server Busy (rho) Probability of 0.503 0.515 0.333 0.341 0.110 JAWN-O 0.113 0.036 0.025 0.012 0.005 0.0003 0.001 0.00003 0.0003 In the system CUSTOMERS CUSTOMERS CUSTOMERS Number in System n(s) 0.74 0.67 Number in Line n(0) 0.08 0.01 TIME (Minutes) TIME (Minutes) TIME (Minutes) Time in System t(s) 4.83 4.36 Time in Line t() 0.53 0.06 TIME (Seconds) TIME (Seconds) TIME (Seconds) Time in System ((s) 289.7 261.5 Time in Line t() 31.7 3.5 These may be helpful----ONE SERVER FORMULAS: Pa = (1-p)p P. Vu ns= 2/(p=1) ni= p[2/ (H-X)]= phs ts = 1/ (H-1) to= p[1/ (H-X)]=ptsProblem 4 (10 points) (a) Pioneer Advertising purchased advertising supplies costing $40,000 on October 5. Assuming that it paid with cash, prepare the journal entry to record the purchase of the supplies, b) An inventory count at the close of business on October 31 reveals that $15,000 of the dvertising supplies are still on hand. Prepare the adjusting journal entry on October 31.Other current liabilities 56291 Total owners' equity and liabilities 479780 416357 21 Use the information provided above to calculate the following ratios and interpret them over the two-year period (2018-2019) taking into consideration the additional information provided on each ratio. Show your workings and where applicable, round off answers to two decimal places. 2.1.1 Profit margin 2.1.2 Acid test ratio 14 2.1.3 Inventory turnover [Inventory for 2017: 69 870] 141 141 2.14 Debtors collection period (Current credit terms to debtors are 30 days) 141 2.1.5 Return on assets [Current rate on fixed deposits at banks- 7.25 %, Current rate at banks for business loans" 11%, the current inflation rate 5.6%] 141 2.2 Use the following information to calculate the economic order quantity: 151 Rich Distance Distributors purchases 750 snake repellers at R340 each per annum. The snake repellers are sold at 1480 each at a steady rate during the year, The cost of placing a single order amounts to R20. Inventory holding cost amounts to 12.50 per unit. 451 2.3 Use the following information to calculate the cost of not accepting a discount; Reptile Wholesaler's normal credit terms to Rich Distance Distributors are 30 days but is prepared to allow a 4.5% rebate if Puff Adder Distributors pays the account within 15 days. Calculate the cost to Puff Adder Distributors of not accepting the discount. 38 OK Y 2020 INTAKE PROGRAMME