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Consider some of your recent shopping experiences (shopping during the COVID-19 pandemic) and discuss instances in which a store was out of stock of items

  1. Consider some of your recent shopping experiences (shopping during the COVID-19 pandemic) and discuss instances in which a store was out of stock of items you were planning to purchase. What did you do because of the stockout?
  2. How would you apply the TOC to a quick-service automobile oil change process? Explain.

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