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Consider the below scenarios. After reading each, decide which of the basic quality tools would be best suited to analyze the situation. The basic quality

Consider the below scenarios. After reading each, decide which of the basic quality tools would be best suited to analyze the situation. The
basic quality tools are: process map, root cause analysis, histogram, Pareto chart, scatter diagram, control chart and check sheet and WHY?
1. An IT project is conducting testing and is recording several types of test failures. The project management team wants to know which
of the failure modes is most prevalent.
2. A construction project is using many subcontractors to do the work of the project. Defects are occurring periodically and the project
manager wants to understand which factors are contributing to an increase in the defect rate and which factors are helping to lower
the defect rate.

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