Consider the dilemmas human service providers face when evaluating their own programs. 1. Discuss what program evaluation is and why it is important. 2. Give background on the position of a program evaluator (education, position, etc...) 3. What are some models of evaluation? Include discussion on formative and summative evaluation. 4. What are some approaches of evaluation? Include discussion on qualitative and quantitative evaluation. 5. Identify and describe two difficulties/challenges that human service providers faces when evaluating their program's essential components and expected accomplishments. 6. Research and describe at least two ways to manage these difficulties. 7. Discuss goals, measurement, sampling, design, and how this is used to gather data