Question
Consider the following description of an information system. Write a systems request which includes sponsor name, business need, at least 4 business requirements, business value,
Consider the following description of an information system. Write a systems request which includes sponsor name, business need, at least 4 business requirements, business value, possible issues and constraints. Please be as complete as possible in listing the functional requirements of the system. Group your functional requirements as described below:
- There should be at least 3 process requirements for each major business requirement and, at least 4 overall to the system information requirements.
For the non-functional requirements, provide at least three plausible requirements for each subcategory
- Operational
- Performance
- Security
- Cultural/Political
Assignment Case:
YearsaftergraduationthealumniofSanta ClaraUniversityremaindedicatedtothe universityandfilled withschoolspirit.Tosatisfy thegrowingdemandfor SCUbranded merchandise,theuniversityhasdecidedtoexpandtheBroncoBookstore(BB)andimprove its abilitytofulfillordersplaced worldwide.Toefficientlyandeffectively processordersfrom alumniandotherSCU fans,the BBrequiresanorderprocessinginformationsystem.The followingisadescriptionof thebusinessprocessestobesupportedbythesystem.
The orderingprocessbeginswitha customerenteringthe BBwebsite.The catalog of itemsis presentedtothecustomerbyextractinginformationfromtheitem datastore.The item datastorecontains referenceinformationon itemsincluding prices,details,images,and descriptions.Thisdatastoreis containedwithin thesystem. The customerthenmakesa selectionofan itemand quantity desiredfromthe catalog. Thisprocessmayrepeata number oftimesuntil thecustomerissatisfiedwith their selectionsand isreadyto place theirorder.Next,tovalidatethatthe ordercan be fulfilled completely,eachiteminthe orderand theirquantitiesarecheckedusing theinventorydata storetoensurethatBBhassufficientinventoryonhand tofulfill theitemsand quantities specifiedonthe order.If an itemon the orderisoutofstock,a notificationoftheout-of-stock itemissenttotheBBinventorymanager,and theorderisrevisedtoreflectonly theavailable items. Inthesecases,a revisedorderispresentedtothecustomer,and if therevisionis acceptable,thecustomerrespondswithanapprovalfortherevisedorder.Afterverifying sufficientinventoryisavailabletofulfillthe order,theshipping costiscalculatedusing item dimensions and weights,again referencingtheitem datastoreforitemdimensionand weight informationand a staticshipping costtable includedwithin thesystemthat contains costsfor shipping ordersofvarious dimensionsand weights.Thenthe ordertotaliscalculatedand presentedtothecustomer withthe order, and customerand paymentinformationisprovided by thecustomer.Paymentis thenvalidatedandprocessedbya creditcardclearinghouse. Whenpaymenthasbeen approvedby theclearinghouse,the orderis finalizedand recordedin the orderdatastore,inventoryisupdatedtoreflecttheitemsand quantities sold, customer informationisrecordedin thecustomerdatastore,andthecustomeris providedan order receipt.
Onceacustomerorderisplaced,theorderfulfillmentandshipmentprocessesthen proceedin sequence.BBmaintainstheirown inventorywarehousewith inventory managementandshipping departments,butcontractswith athird-partyshipper (UPS)to delivertheirordersworldwide.Tofulfilltheorder,order informationisextractedfromthe orderdata storeandanitempicklistisgeneratedbased upontheitemsin theorderand providedtoaclerkin theinventorymanagementdepartment.The inventoryclerkthencollects theitemsandquantitiesfromthe warehouseinventoryaccordingtothepicklist, andwhen completedentersanitemfulfillmentlist intothesystem.Theitemfulfillmentlist andthebin containingtheitemscollectedfortheorderarethentransportedbyroboticarmtotheshipping department.
Whentheshippingdepartmentreceivestheorderfromtheinventorymanagement
department, theitemfulfillmentlistand theitemscollectedfromthewarehousemustbe reconciledtotheorderto verifytheorderisfulfilledcorrectly.Theorder informationis extractedfromtheorderdatastore, andpresentedalong with theitemfulfillmentlistand the bincontainingtheitemscollectedfortheordertoaclerkintheshippingdepartment.Ifthe orderisfulfilled correctly,theshipping clerkenterstheirapprovalintothesystem,andthe orderispackagedandpreparedforpickupbyUPS.A shipping statementisthenforwardedto UPS,andshipmentinformationcontainingpackagepickuptimeandtrackinginformationis providedinreturn.Finally, thecustomerisnotifiedof theordershipmentandprovidedthe UPStrackinginformation,and theorder informationintheorderdatastoreisupdatedto reflecttheshippedorder.
Finally, thesystemalsosupportsthemaintenanceof theinventoryinformationin the inventorydatastorebytheBBinventorymanager,providingthefunctionalityto update inventoryinformationas neededbaseduponincomingshipmentsandmanualreconciliationof stockcounts.
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