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Consider the following funnel for an e-commerce retail website: Sessions: 1000 Products in cart: 100 Proceed to checkout: 98 Entered shipping information: 93 Entered payment
Consider the following funnel for an e-commerce retail website:
Sessions: 1000
Products in cart: 100
Proceed to checkout: 98
Entered shipping information: 93
Entered payment information: 87
Completed transaction: 85
Where in the funnel should the website administrator focus their efforts to increase the conversion rate? Explain why the above conversion funnel is a problem. Then detail three solutions on how the administrator could correct the conversion problem. (5 points)
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