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Consider the following key performance indicators and classify each according to the balanced scorecard perspective it addresses.Choose from a financial perspective, customer perspective, internal processes
Consider the following key performance indicators and classify each according to the balanced scorecard perspective it addresses.Choose from a financial perspective, customer perspective, internal processes perspective, or learning and growth perspective.AB Revenue growthD.C Number of on time deliveriesF.Key Performance IndicatorNumber of employee suggestions implementedE. Customer satisfaction ratingsJ.Percentage of sales force with access to realtime inventory levelsG. Number of warranty claimsLH. Return on InvestmentNumber of defects found during manufacturingP.Variable cost per unitK. Number of hours of employee trainingPercentage of market shareNumber of new products developedM. Yield rate number of units produced per hourN Average repair timeEmployee satisfactionNumber of repeat customersPerspective
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