Consider the following scenario: As firefighters opened the door, oxygen-starved flames come to life almost simultaneously, fluctuating across the ceiling as the thick black smoke ignites. The single-pane windows in the room broke from the pressure volume of the gases and heat, and an explosion occurred. Several firefighters' ears and necks began burning even with the Nomex hood donned properly, and they escaped from the residence. After regaining their composure, they realized one firefighter was missing and later found him in the charred debris. Many in the community began blaming leaders in the fire department, suggesting that they should train on fire behavior and firefighting and not emergency medical services (EMS), hazardous materials, confined space, trench rescue, and the other services provided. The fire department did not have mandatory firefighter training. As the fire and emergency services (FES) administrator, would training on firefighting have made a difference? Why, or why not? How would you implement a new training program