Consider the following scenario: The vice president of a company identified the need for and is now sponsoring a project to change the company's software from the Oracle business suite to Salesforce. The vice president is responsible for the solution review, the budgetary scope, and the credibility of the overall project. They must manage the issues and concerns of the client and conduct a weekly review meeting to discuss the fit of this software change project. The change manager is responsible for maintaining business as usual and delivering a return on investment (ROI). The project manager is responsible for managing the implementation of the new software and ensuring a smooth cutover from the legacy (old) software system. The software will be implemented in an outsourced call center and includes an online support site, which will be integrated with the organization's corporate websites by developers. The testing team will be responsible for the UAT and will be drawn from the business and the call center