Question
Consider the following scenario. You were recently hired to manage the information technology resources of a fast growing organisation in your country. In one of
Consider the following scenario. You were recently hired to manage the information technology resources of a fast growing organisation in your country. In one of the meetings, you were tasked to outline a strategy to address the company's information technology problems. During the meeting you were informed that over the past few years, the company has experienced a gradual increase in costs related to
Computer repairs
Training of staff on the new IT system
Theft of IT resources on the premises
Other problems cited include
Reluctance of employees to use the new IT system
A dispute with the consultant that was hired to train employees on the new IT system. The consultant only provided a basic training that was not relevant to the company's needs. The consultant was paid but is now refusing to conduct another training.
Task
Write areport that outlines a strategy of dealing with the problems cited above. Your report could among other things provide strategies of
1. Reducing costs related to computer repairs [20 marks]
2. Reducing training expenses related to the new IT system [20 marks]
3. Minimize or prevent theft of IT resources on the premises [20 marks]
4. Ensure the widespread use of the new ICT system [20 marks]
5. Propose a method of resolving the dispute with the consultant [20 marks]
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