Consider the following services offered by acourier services provider.

• Speed
• Cost
• Dependability
• Quality
• Flexibility

First the express deliveries offered by many companies, with next day delivery, before lunch-time. The second one, the more traditional courier service, used to send letters like bank statements and other non-urgent communications, which normally take 3 to 5 business days for domestic deliveries.

Which of the following performance objectiveswould theselection of the'Traditional letters' service help to achieve? This is a multiple choice question and requires selection of one choice. No explanation or references are necessary.