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Consider the Global Village discussed in chapter 4. Even if you never travel to another country to work, you will certainly encounter a co-worker or
Consider the "Global Village" discussed in chapter 4. Even if you never travel to another country to work, you will certainly encounter a co-worker or customer here in the USA who is from another place. Imagine that you manage a major hotel chain in New York City, and you encounter foreign guests everyday. Describe ways you can increase your cross-cultural competency so that you are as effective as possible as a manager
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