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Consider the integrated work system used by Global Bike, Inc. (GBI) to provide bicycles and accessories to the end customer (i.e. the bike rider). Based

Consider the integrated work system used by Global Bike, Inc. (GBI) to provide bicycles and accessories to the end customer (i.e. the bike rider). Based on your understanding of GBI over the semester, please answer the following questions:

1. Alternatively, describe the nature of Global Bike Inc's product/service offering in terms of the following dimensions:

Goods

Access to resources

Service actions

2.If you were looking to improve the nature of GBIs product/services (i.e. the output of their work system) how might you go about altering any of the dimensions referenced in question #1 above to change the nature of GBIs work system output and provide a product/service customers may find more valuable? Think carefully how the use of modern information technologies might enable new features along these dimensions.

3. How does Global Bike Inc utilize the Internet as a distribution channel? Why?

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