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Consider the role of the third side and describe how you would apply the information from William Ury's TED talk to a conflict you've experienced

Consider the "role of the third side" and describe how you would apply the information from William Ury's TED talk to a conflict you've experienced in the workplace. Look at all sides of the conflict. How was it resolved? Has this information and process altered how you view and respond to conflict and negotiation

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