Considering the Process Flow Diagram of Mortgage Service $(3$ points in total, please explain why and show how

you derive that result, using words or arithmetic operations, otherwise, with only a number you would not get any

points$).$

a$.$ What is the bottleneck operation and corresponding system capacity? $(0\mathrm{.}5$ points$)$

b$.$ What is the rush order flow time? $(0\mathrm{.}5$ points$)$

c$.$ What is the system capacity, if the same person performs Credit Report and Title Search? $(0\mathrm{.}5$ points$)$

d$.$ If we decide to add one equally competent worker to this system, then which task we should assign them

to$?(0\mathrm{.}5$ points$)$

e$.$ After the operation in Question d$,$ what would be the new cycle time for the Task that you add a worker in$,$

the new system cycle time, and the new bottleneck? $(1$ points$)$