Consistent with a hierarchical culture and Weber's ideas about bureaucracy, the internal process model focuses on measuring and documenting performance as the basis for $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ rather than on $\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$Consistent with a hierarchical culture and Weber's ideas about bureaucracy, the internal process model focuses on measuring and documenting performance as the basis for $\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_$ rather than on $\_\_\_\_\_\_\_\_\_\_\_\_\_\_.$