Consolidated Statements Of Operations - USD (\$) shares in Millions, \$ in Millions Total net sales \begin{tabular}{|l|r|} \hline 12 Months Ended \\ \hline Dec. 31,2020 & Dec. 31,2019 \\ \hline$386,064 & $280,522 \\ \hline \end{tabular} Operating expenses: Cost of sales Fulfillment Technology and content Marketing General and administrative Other operating expense (income), net Total operating expenses Operating income Interest income Interest expense Other income (expense), net Total non-operating income (expense) Income before income taxes Provision for income taxes Equity-method investment activity, net of tax \begin{tabular}{|r|r|r|} \hline 272,344 & 233,307 & 165,536 \\ \hline 75,111 & 58,517 & 40,232 \\ \hline 56,052 & 42,740 & 35,931 \\ \hline 32,551 & 22,008 & 18,878 \\ \hline 8,823 & 6,668 & 5,203 \\ \hline 62 & (75) & 201 \\ \hline 444,943 & 363,165 & 265,981 \\ \hline 24,879 & 22,899 & 14,541 \\ \hline 448 & 555 & 832 \\ \hline(1,809) & (1,647) & (1,600) \\ \hline 14,633 & 2,371 & 203 \\ \hline 13,272 & 1,279 & (565) \\ \hline 38,151 & 24,178 & 13,976 \\ \hline(4,791) & (2,863) & (2,374) \\ \hline 4 & 16 & (14) \\ \hline$33,364 & $21,331 & $11,588 \\ \hline$65.96 & $42.64 & $23.46 \\ \hline$64.81 & $41.83 & $23.01 \\ \hline \end{tabular} Net income Basic earnings per share (in dollars per share) Diluted earnings per share (in dollars per share) Weighted-average shares used in computation of earnings per share: Basic (in shares) Diluted (in shares) Net product sales Total net sales Net service sales Total net sales \begin{tabular}{l|l|l|} $228,035 & $170,149 & $120,114 \end{tabular}