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Constance sells a multilingual information service. She has just encountered a price objection from a prospective client. For applying the two-step approach to this objection,
Constance sells a multilingual information service. She has just encountered a price objection from a prospective client. For applying the two-step approach to this objection, Constance should try to look at the objection from the customer's viewpoint, asking questions to clarify the customer's perspective. Whic of the following should be her next step? O Endorse the price of the products O Ensure that she has up-to-date information about the products being offered O Try to lower the price by eliminating certain services the prospect can perform in-house O Let the buyer control and adjust the presentation O Sell value and quality rather than price
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