CONSTRUCT A DETAIL PROCESS FLOW DIAGRAM

202 3.1.3. Receipt of Goods PROCESS FOR RECEIPT OF GOODS The Raw Material Supplier, Gerald Bean Co., will send their shipment on the first of each week by no later than 6am. Before arrival Gerald Bean Co. will conduct a series of quality checks to ensure that all packaging is undamaged and that the correct shipment quantity will be shipped. Gerald Bean Co., will drive the shipment from their distribution center to CBR's processing facility. If the driver is faced with any traffic delays or route closures then they will make alternate arrangements to ensure that the product shipment arrives on time through other routes. Once the driver arrives, the transport truck will be backed up to align with CBR's loading bay. The driver must exit the vehicle and enter through the side door entrance in Shipping Department (SD). The driver will wait by this door until a member of CBR unlocks the door and greets them. The Driver will provide the member of SD with a shipping manifest that the CBR employee will quickly review and then must take a carbon copy to the SD Manager. Once the shipping manifest has been handed to the SD Manager the SD employee will return to the Driver to open the transport truck and begin the order review process. The SD Manager will separately review the shipping manifest and enter this data into CBR's ERP system. Upon entering the data into CBR's ERP system the system will automatically cross-reference the manifest data against the placed order to ensure that these values match. If these values do not match, then the SD Manager can use the ERP system to send an automated alert to Gerald Bean Co to alert them of the discrepancy. Upon receiving the order, SD must first verify the contents of the shipment. However, suppose any units are missing from the shipment. In that case, the SD Manager will immediately contact the Raw Materials Supplier by phone and submit a formal request for a replacement for the missing units. If the Raw Materials Supplier can send a replacement, one will be immediately dispatched (for which 203