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Consumers' trust towards online companies is a major interest for researchers and practitioners. Booking.com has to deal with the issue of trust to increase its
Consumers' trust towards online companies is a major interest for researchers and practitioners. Booking.com has to deal with the issue of trust to increase its sales.The company discovered, even after offering a great website quality, that lot of potential customers are still not doing transactions on its website.
For this Scenario:
- What is the management decision problem?
- What is the marketing research problem?
- Develop 3 research questions or components related to this marketing research problem
- What type ofresearch method(s) (ex. experiment, interview, surveys etc.)do you propose to address this marketing problem andWhy.Please detail and justify your answers.
- Formulate4 hypothesesrelated to this topic(one null hypothesis, one directional inverse, one directional direct and one non-directional). You can choose the variables that fit with your components in question c. please be ACCURATE while writing the hypotheses, anddon't repeat the same hypothesis different times
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