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Context: ABC corporation provides call center support service to small size organizations in Paris. The support is handled by twelve teams with equal member size.

Context:

ABC corporation provides call center support service to small size organizations in Paris. The support is handled by twelve teams with equal member size. For every call support inquiry, they are rated for their performance on a scale of 0 (Worst) to 10 (Best) by the small size organizations.

Management noticed a poor performance of "Team XYZ" over the last several months. The team has dealt with 400 support tasks during this period, and the feedback has a mean of 7.2 with a standard deviation of 2.

Question:

"The standard error for the underlying mean performance of Team XYZ is 2". Is this statement correct? Answer Yes or No.

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