Continental Condiments is a large food products firm in Pa. Its sales staff has a strong incentive plan tied to meeting 1/4ly budgets. On 6/25, Maria Tuzzi, a divisional controller, learns that some of the sales staff asked customers to take delivery of sizable quantities of products before 6/30. The customers were told they could return the products after 7/1 if they determined the items werent need. (This is channel stuffing.) The sales staff also offered to reimburse the customers for any storage costs incurred.

1. From the viewpoint of the IMAs Statement of Ethical Professional Practice what are Marias responsibilities? (List each standard and briefly discuss how it applies to Marias responsibilities in this case.)
2. What steps should Maria take to resolve this problem?