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Convergence is a stage where organisations have moved from products and services to relationships and combine to offer a bundle of services. Appraise its potential

Convergence is a stage where organisations have moved from products and services to relationships and combine to offer a "bundle" of services. Appraise its potential effects both on people; and on the processes and ICT, among the organisations in Malaysia within the Food Service Industry to face the advent of the 5G mobile networks in Malaysia.

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