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Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:
Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:
Roediger Corporation | |||
Customer Service Department | |||
Data Inputs | |||
Resource Data: | |||
Number of employees | 8 | ||
Average salary per employee | $ | 37,800 | |
Weeks of employment per year | 50 | ||
Minutes available per week (40 hours 60 minutes) | 2,400 | ||
Practical capacity percentage | 75 | % | |
Activity Data: | Processing Orders | Resolving Queries | Processing Credit Reviews |
Minutes per unit of the activity | 14 | 28 | 36 |
Cost Object Data: | Customer P | Customer Q | Customer R | All Customers |
Number of orders processed | 30 | 21 | 9 | 12,410 |
Number of queries resolved | 20 | 8 | 7 | 5,880 |
Number of credit reviews processed | 0 | 1 | 1 | 500 |
On the Capacity Analysis report in time-driven activity-based costing, the impact on expenses of matching capacity with demand would be closest to:
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