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Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:

Corporation is conducting a time-driven activity-based costing study in its Customer Service Department. The company has provided the following data to aid in that study:

Roediger Corporation
Customer Service Department
Data Inputs
Resource Data:
Number of employees 8
Average salary per employee $ 37,800
Weeks of employment per year 50
Minutes available per week (40 hours 60 minutes) 2,400
Practical capacity percentage 75 %

Activity Data: Processing Orders Resolving Queries Processing Credit Reviews
Minutes per unit of the activity 14 28 36

Cost Object Data: Customer P Customer Q Customer R All Customers
Number of orders processed 30 21 9 12,410
Number of queries resolved 20 8 7 5,880
Number of credit reviews processed 0 1 1 500

On the Capacity Analysis report in time-driven activity-based costing, the impact on expenses of matching capacity with demand would be closest to:

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