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correct citation for these references: Cawsey, Deszca, and Ingols. Organizational Change, Third Edition. 2016, SAGE Publications. Kotter, J. P. (1996). Leading change. Harvard Business Press.

correct citation for these references: Cawsey, Deszca, and Ingols. Organizational Change, Third Edition. 2016, SAGE Publications. Kotter, J. P. (1996). Leading change. Harvard Business Press. Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in the 1990s. Journal of Management, 25(3), 293-315. Lewis, L. K. (2006). Employee perspectives on implementation communication as predictors of perceptions of success and resistance. Western Journal of Communication, 70(1), 23-46. Mitchell, G. (2013). Selecting the best theory to implement planned change. Nursing Management, 20(1). Rafferty, A. E., Jimmieson, N. L., & Armenakis, A. A. (2013). Change readiness: A multilevel review. Journal of management, 39(1), 110-135. Thussu, D. K. (2018). International communication: Continuity and change. Bloomsbury Publishing

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