Correct decision making and reporting are vital for organisational performance.

Accurate, relevant, and timely information comes from:

Select one:

A properly designed database management system.

sound data transformation and manipulation processes.

correctly normalised data.

quality data capture, storage and management.

A well-controlled expenditure cycle can provide a competitive advantage by providing high quality products and services. Which of the following is NOT a concern of the expenditure cycle?

Select one:

Payments match supplier invoice, purchase order and delivery docket.

Payments are made by authorised employees.

Favourable settlement terms are negotiated with the supplier.

There are sufficient goods in the finished goods inventory to fulfil the customer's order.

Which of the following is unlikely to be a question that needs answering during the preparation of systems documentation?

Select one:

Who is involved?

Where do the activities occur?

What are the costs of performing the activities?

What activities occur?

For any business, it is critically important to consider intensity of rivalry, bargaining power of customers, threats of substitutes. Which of the following is NOT a strategy-level decision?

Select one:

Provision of customer credit facilities.

Sales return and warranty policies.

Price setting.

Selecting goods delivery method.

Corporate governance should include interests of all stakeholders, including individuals, organisations and society. What could be the result of poor corporate governance in an organisation?

Select one:

Managers who are influenced by self-interest rather than the longevity of the company.

Company failure and potential damage to economy.

Bad publicity from environmental groups.

Poor returns on investment for minority shareholders

The table is the basic building block in database design. An attribute (or column) that uniquely identifies a particular object (or row) in the table is called:

Select one:

foreign key.

unique key.

composite key.

primary key

COBIT 5 aims to integrate IT governance into corporate governance and treats information and related technologies as assets. It is designed to be used by which type of organisations?

Select one:

Small to medium size commercial entities.

Public, not-for-profit and also governmental organisations.

Organisations of all sizes, whether commercial, not-for-profit or the public sector.

Commercial banks and other financial institutions

A well-controlled revenue cycle can provide a competitive advantage by providing superior customer service. The objective of the accounts receivable phase in the revenue cycle is to:

Select one:

ensure payments for goods and services are received on time and in correct amount.

ensure that payments for goods and services are made to the correct suppliers.

ensure payments for goods and services are correctly received, recorded, and banked.

ensure the accounts payable record is updated accordingly when payments for goods and services are received.

Systems documentation is important in preserving the corporate memory of the process. A representation of the system of interest and the entities that provide inputs to, or receive outputs from, the system of interest is referred to as a:

Select one:

context diagram.

systems flowchart.

physical DFD.

logical DFD.

A key consideration is the need to balance the supply and demand for products with cash flow considerations. Which of the following does not need to be undertaken during the accounts payable phase?

Select one:

The making of both accurate and timely payments

The making of payments by authorised employees only.

Maximisation of any settlement terms.

Procuring the right goods for the right amount and at the right time.