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Cost of Quality Report A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms Processing lost customer
Cost of Quality Report A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms Processing lost customer reservations Reworking incorrectly prepared room service meals Employee training Total Sales are $4,100,000. Prepare a cost of quality report. Round percent of sales to one decimal place. Quality Cost Classification Prevention Appraisal Internal failure External failure Total Cost of Quality Report $ Quality Cost $ 196,800 98,400 147,600 49,200 492,000 Percent of Total Percent of Quality Cost Total Sales % % 30 % 10 % 40 $98,400 49,200 147,600 196,800 $492,000 20 100 % % % % % %
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