Costs incurred at which of the following activity levels should NOT be allocated to products for decision-making purposes?

Select one:

a. Organization-sustaining activities.

b. Unit-level activities.

c. Batch-level activities.

d. Product-level activities.

Arranging for a shipment of a number of different products to a customer is an example of an activity at which of the following levels?

Select one:

a. Unit-level activity.

b. Batch-level activity.

c. Customer-level activity.

d. Organization-sustaining activity.