Coswell Clinic’s directors are budgeting for administrative staff for next year. They need to plan for enough capacity to handle patients in the clinic’s three practice areas: urgent care, general practice, and laboratory. The administrative staff can fluctuate between areas, but they are primarily assigned to one of these stations. There are 30 staff members total, 25 working full-time and five working 30 hours per week. Each staff member works 50 weeks each year.

Last year, total DL cost (including benefits) for all administrative staff amounted to $1.3 million. The administrators expected 80% of their staff’s available time to be dedicated to the key tasks of their job. The time estimates for the key tasks are as follows.

		Minutes
Urgent care check-in		10
General practice check-in		5
Laboratory procedure processing		5

Required

Calculate the total theoretical capacity of the administrative staff, as well as its practical capacity for completing tasks. Then calculate the cost per hour and the cost per minute for their available time.