Could someone provide the correct answers for part b

The purchase patterns for two brands of toothpaste can be expressed as a Markov process with the following transition probabilities: To From Special B MDA Special B 0.90 0.10 MDA 0.02 0.98 (a) Which brand appears to have the most loyal customers? Explain. MDA v . has the most loyal customers because |98 % stay with them and only |2 % switch to the other brand, as opposed to | Special B v ] . where only |90 % stay with them and 10 % switch. (b) What are the projected market shares for the two brands? Special B 1 = 0.17 % MDA TE 2 0.83 X