Course: HRM 5090: Internal Consulting

Introduction:

The possibility approach to consulting is a future-oriented, forward-looking approach to solving problems. It relies upon relationships and trust. A consultant's goal is to change the employees' fixation on problems and wanting answers to a discovery approach. The discovery approach focuses on what is working well in a workplace and creates a story or vision for the future. The discovery approach, therefore, looks to what is possible, which means the consultant must be a little more patient and relaxed when dealing with resistance.

Question:

As an HR consultant, how will you use the possibility approach when working with difficult people and situations?

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